Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the platform. We also use similar technologies such as localStorage and sessionStorage where appropriate.
We group our cookies into three categories. You can manage your preferences at any time via the cookie settings banner or your Privacy Centre.
Required for the platform to function. These cannot be disabled.
| Name | Purpose | Expiry |
|---|---|---|
| access_token | Authenticates your session (HttpOnly, Secure) | 1 hour |
| refresh_token | Refreshes your session without re-login (HttpOnly, Secure) | 30 days |
| ntal_cookie_consent_v2 | Stores your cookie preferences (localStorage) | 1 year |
Help us understand how the platform is used so we can improve it. Enabled only with your consent.
| Provider | Purpose | Expiry |
|---|---|---|
| PostHog | Product analytics — page views, feature usage, funnels | 1 year |
| PostHog (session) | Session recording for UX improvement (no audio/video) | Session |
Used to deliver relevant communications and measure campaign effectiveness. Enabled only with your consent.
| Provider | Purpose | Expiry |
|---|---|---|
| Intercom | In-app messaging and support chat | 9 months |
| Google Ads | Conversion tracking for recruitment ads (if applicable) | 90 days |
You can update your cookie choices at any time:
Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
Some cookies are set directly by third-party providers listed above. We do not control those providers' cookie practices. Please refer to their own privacy and cookie policies for details. We only activate third-party scripts after you have given consent (where required).
We may update this Cookie Policy when we add new features or change our technology providers. Material changes will be notified via the consent banner, which will ask for fresh consent where required. The version number and date at the top of this page always reflect the current version.
Questions about how we use cookies? Contact us at privacy@ntal.ai. For GDPR rights, see our full Privacy Policy.